iTunes Update Destroys Driver

I was going to update an iPhone, and I got a notice that iTunes needed to be updated.  iTunes displayed a connection to the iPhone.  After I downloaded and installed the new version of iTunes, it no longer recognized the iPhone.  It would only connect to the the Apple Store.  This is not an improvement.  Apple messed up my evening.

This operation restored the driver, but then iTunes said it wanted to update again.  Crazy!

Connect your idevice to computer the go to device manager, expand other devices, you device should be listed there, right-click it the select update driver, click on search my computer for drivers, then browse to C/Program files/Common files/Apple/Mobile Device support/drivers click on Ok…..


There is lots of bad advice on the web about how to fix this problem.  At least those fixes didn’t work for my problem.


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s